Merchant Collections Representative

Job description

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title: Merchant Collections Representative What does a successful Merchant Collections Representative do? A successful Merchant Collections Representative at Fiserv serves as a trusted partner to our merchant clients, helping them resolve overdue balances while protecting long-term relationships. You navigate sensitive financial conversations with empathy, clarity, and professionalism, ensuring merchants understand their options and obligations. You act as a specialist in merchant collections, balancing regulatory compliance with practical solutions that support business continuity. By driving timely recovery of outstanding amounts, you help our clients manage risk and ca...