Strategic Engagement Manager

Job description

Elation Health’s Professional Services team is committed to enhancing physician and patient quality of life through Elation, a SaaS cloud-based clinical platform. Since inception, we’ve been focused on building a delightful world-class experience that empowers physicians to deliver phenomenal care to patients. Our team advises and guides our largest customers, ensuring they adopt Elation and continuously gain business value from our products. We are the trusted point of contact for Elation’s strategic customers throughout their lifecycle: onboarding, adoption, advocacy, and renewal. In this role, you will serve as the primary owner for our largest and most strategic customer engagements. You will be a leader within our Implementation team, responsible for driving complex, enterprise-scale deployments that deliver measurable clinical and operational outcomes. This role is cross-functional in nature, working alongside Sales, Customer Success, Customer Support, Engineering, Partnerships, and Product — giving you broad visibility across a fast-growing healthcare technology company. This role is not only responsible for leading Elation’s most strategic implementations, but also for help...