Rehab Specialist RTS

Job description

The Rehab Technology Supplier (RTS) is primarily responsibe for assessing rehabilitation patients, evaluating patient needs, and selecting the proper rehab assistive technology. The RTS is responsible to the client, ensuring timely and accurate acquisition of equipment and delivery. The RTS works as an advocate for the client by building rapport, supporting, reassuring, and educating the client throughout every interaction. This includes troubleshooting for wheelchairs and other rehab products such as scooters, lifts, bath equipment, standers, and safety beds. - Maintain a strong professional relationship with clients, medical personnel, vendors, and key referral sources - Work with other rehab team members to conduct a detailed evaluation on current situation, concerns, goals, and funding possibilities - Physically assess rehabilitation clients for seating and mobility needs, including the proper measurement and patient skills impacting use of rehab - Assess the home and other environments for conditions that may impact the proper use of equipment and evaluate for bath and safety equipment - Provide excellent listening and communication skills to customers as a part of troubleshoo...