Operational Resilience Analyst

Job description

Job Description: The Operational Resilience team is a first‑line oversight function that partners with colleagues at all levels of the business to strengthen and embed operational resilience. The team ensures that critical processes and their dependencies are clearly mapped, regularly tested, and effectively reported to support informed decision‑making. As an Operational Resilience Analyst, you will work within a small, collaborative team, reporting to the Operational Resilience Manager and supporting the Head of Operational Resilience. You will deliver a varied and engaging programme of work, contributing to the ongoing development and maturity of the organisation’s operational resilience framework, as set out in the Operational Resilience Plan. As an Operational Resilience Analyst, you will also play a role in ensuring the firm meets its obligations under the FCA’s Consumer Duty. Your work will support the firm’s commitment to delivering good outcomes for customers. What you'll have: We are seeking an experienced Operational Resilience Analyst with demonstrable, hands‑on operational resilience expertise. This role is designed for someone who is already operating as a subject matt...