Customer Service Advocate - Bilingual

Job description

SPREAD ENTHUSIASM. SHAPE THE FUTURE. SHARE YOUR PASSION. Knowing the destination isn't enough: you need to know how to get there. Build up your own networks, exploit new ideas, consistently take the initiative. Inspire other people with your enthusiasm. That's the only way to give ideas the power that allows them to become true innovations. BMW Shared Services is posting this position on behalf of BMW Financial Services NA, LLC. BMW Financial Services NA, LLC was established in 1993, supporting the sales and marketing of BMW products. Subsequently, we have expanded beyond the leasing, retail and commercial financing of a traditional captive-finance company offering a broad variety of products tailored for the BMW, MINI and Rolls-Royce customers. Be a part of our exciting growth by expressing an interest in our Customer Service Advocate - Bilingual position located in Columbus, OH. WHAT AWAITS YOU. - You will provide a premium customer experience to consumers during the different stages of their financial services contract while being compliant, accurate and efficient in support of Average Handle Time and goals established. - You will address customer questions, concerns, and issues...