Front Desk Attendant

Job description

SPORTIME owns and operates 17 tennis, pickleball, sports, camp and fitness clubs across NYS, including sites across Long Island, in Westchester, Manhattan and the Capital Region and New Jersey. Several of these locations currently feature both dedicated and/or “blended” pickleball courts, and offer court-time, instruction and related programs. SPORTIME is in the active process of creating and scaling its new pickleball division, the purpose of which is to own or lease, and operate, dedicated indoor and outdoor pickleball sites in our current markets and in others nearby. JOB SUMMARY: To oversee front desk and assist members and prospects on the phone and in person and to greet members and ensure that they receive a 5 Star member experience while at the club. RESPONSIBILITIES: - Establish and maintain 5 star rapports with all members and guests entering and exiting the club as well as via phone and any other contact. - Competency in all functions of APTUS including Scheduler, POS, shift reconciliations, member statements and notes, Member check-in, etc. - Telephone message competence: recording clear, correct messages and discerning importance (timeliness) of calls. Familiar with Br...