Usher - Fox Theatre

Job description

Amaze, Inspire, Unite Job Summary: Event Staff are Ilitch Sports + Entertainment ambassadors providing all guests with a positive, lasting impression of the Fox Theatre by delivering a superior guest experience, including but not limited to greeting, directing, assisting, and building relationships with guests, as well as all other Fox staff. This position serves as the front-line for public and private events. Key Responsibilities: - Greet guests, scan tickets upon entry to the venue, answer questions, share The Fox Theatre history, and provide guests directions inside and/or outside the venue with accuracy or personal assistance. Assist and educate guests of Accessible services provided. - Direct guests in accordance with venue safety policies and procedures. Comprehend, direct, and implement emergency duties, including, but not limited to venue evacuations. Crowd Management activities including, but not limited to, directing large and small crowds dictated by operational guidelines. - Event Staff will work any of the following positions: ticket scanner, seating, elevator operator, curtain attendant, and other duties assigned by Guest Services Supervisor or Fox Management for all...