Quality Assurance Specialist
A New Leaf, Inc. · Owasso, Oklahoma, US
Description JOB SUMMARY: The Quality Assurance (QA) Specialist ensures organizational compliance with state regulations, internal policies, and Medicaid waiv...
Job description
Description JOB SUMMARY: The Quality Assurance (QA) Specialist ensures organizational compliance with state regulations, internal policies, and Medicaid waiver requirements governing services for individuals with intellectual and developmental disabilities (IDD). This role is responsible for auditing program data and documentation, reviewing incident reports, conducting on-site compliance visits, monitoring clinical and health records, and supporting Therap system integrity to ensure quality, safety, and regulatory readiness across all programs. This position plays a critical role in protecting client safety, maintaining regulatory compliance, minimizing organizational risk, and ensuring program readiness for state reviews and audits. Supervisory Responsibilities: · None Duties/Responsibilities: Incident Reporting & Risk Management · Reviews all new low-, medium-, and high/critical-level General Event Reports (GERs) and initiates resolution processes based on severity in accordance with DDS policy and agency SOPs. · Verifies that required State Incident Reports (IRs) are submitted within mandated timelines for high/critical incidents and notifies case managers immediately when crit...