ELA Support Officer

Job description

Overview: ​ ​ Full-time ​ , ​ Fixed Term position until ​ 31/12/2026 - Extension subject to funding availability. Salary HEW 6 + 17% Superannuation and Flexible Working Arrangements Based at the ​ Melbourne CBD ​ campus, ​ but may be required to work and/or be based at other campuses of the University ​ ​ About The Position: The fixed-term Support Officer provides additional operational and student support to the Equitable Learning Services (ELS) team during periods of increased demand, particularly during peak student engagement times throughout the academic year. The role responds to escalated student and educator enquiries, assesses student documentation for ELS eligibility, and provides interim support to students awaiting appointments with an ELS Advisor. This may include implementing provisional Equitable Learning Plans with limited reasonable adjustments and referring students to appropriate internal or external support services. The role also undertakes routine administrative and operational functions beyond the scope of the Student Services Support Officer. To be successful in this position, you’ll have: Please Note: Appointment to this position is subject to passing a Wor...