Water and Fire Restoration Supervisor

Job description

Responsive recruiter Benefits: - Competitive salary - Dental insurance - Free uniforms - Health insurance - Opportunity for advancement - Paid time off - Training & development - Vision insurance Restoration Supervisor (Lead Technician): Pay: $22.00/hour + Overtime + On-Call Bonuses The Mission: As a Restoration Supervisor, you are the face of SERVPRO on-site. You lead the crew and manage the "science" of the drying process while ensuring every detail is documented perfectly for the insurance company. The Role: This is a working-lead position. You are expected to perform manual labor alongside your crew while managing the project, communicating with homeowners, and handling digital documentation. Key Responsibilities: On-Site Leadership: Lead a team in water, fire, and mold restoration, ensuring the "SERVPRO Standard" is met. Customer Communication: Act as the primary contact for the homeowner; explain the process to reduce their uncertainty. Technical Documentation: Accurately log moisture readings, photos, and job notes into our software for insurance purposes. Manual Labor: Lead from the front—perform demolition and heavy lifting (50+ lbs) alongside the crew. Requirements: Exper...