Customer Care Coordinator

Job description

Location: Warsaw, Poland Job Type: Maternity cover, Full-time: Working Model: Hybrid (60% office-based, 40% remote) About the job: As a Customer Care Coordinator within our Supply Chain Customer Care Team, you'll be responsible for coordinating sales processes and providing comprehensive after-sales support, ensuring operational excellence and customer satisfaction. Ready to get started? Join the team that powers Sanofi from within — streamlining how we work, scaling bold ideas, and accelerating impact across the business. In our Hubs, you'll shape smarter ways of working that help bring life-changing treatments to people everywhere. About Sanofi: We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives. Main responsibilities: Coordinate and support the Sales Team in daily operations and strategic initiatives Manage and execute regular customer orders with accuracy and efficien...