Hospitality Manager

Job description

Are you passionate about delivering exceptional hospitality and creating vibrant community spaces? Join us at The Willowbury, West Malling - our brand-new restaurant within a retirement village setting - as a Hospitality Manager and play a key role in leading the food, beverage, and guest services at this exciting new opening. As a Hospitality Manager, you will oversee the full food and beverage operation within the village, including restaurant, events, and wider guest services, ensuring it is welcoming, commercially successful, and tailored to the needs of our residents, while also serving the wider public. You’ll lead a passionate team, uphold the highest service standards, and work collaboratively across departments to bring our vision to life: a world where everyone has the opportunity to age well. Key Responsibilities: - Lead all food, beverage and guest services across the village - Manage team recruitment, training, rotas, performance and development - Oversee mobilisation activities - Plan and deliver events in partnership with community and sales teams - Ensure compliance with food hygiene, health & safety and licensing requirements - Support commercial performance: reven...