Turquoise Place Front Desk Agent

Job description

Benefits: FRONT DESK AGENT Front Desk Agents are responsible for creating the first impression of WORLD CLASS SERVICE for our guests. Responsibilities include checking guests in/out,assisting guests with resort information and inquiries and ensuring overall customer satisfaction while providing prompt and courteous customer service to all guests. - 401(k) - 401(k) matching - Employee discounts - Prepare arrival information to include key packets, etc. - Check guests in/out and share resort and local information. - Assist guests with issues and problem resolution. - Answer calls and assist guests with reservation inquiries and questions. - Perform other duties as assigned. Required Skills: - Excellent written and verbal communication. - Must have above average computer skills with Microsoft Office programs knowledge and the ability to learn property-specific systems. - Must be self-motivated with ability to in a team environment - Must have excellent guest service and problem resolution skills. - Prior Front Desk experience a plus! Physical Requirements: - Must be able to stand/walk for entire shift - Must be able to bend, kneel, and stoop - Must be able to move/lift up to 25 lbs. C...