Admissions Counselor

Job description

The Admissions Counselor is responsible for functions that contribute to converting qualified applicants to enrolled students at Regent University. The environment for this position is a blended inbound and outbound call center. This position is expected to demonstrate effective professionalism and extraordinary customer service while communicating and managing prospective students and applicants of Regent University. Work Location: Virginia Beach, VA [capability of remote work in case of inclement weather] Qualifications: - Represent Regent University as a general recruiter for all undergraduate and graduate school programs providing extraordinary customer service with each prospect, applicant and enrolled student. - Develop and maintain comprehensive knowledge on all undergraduate, graduate, and doctoral programs and effectively counsel prospective students on program fit and admissions requirements. - Develop and maintain comprehensive knowledge on all applicant and student-related resources including admissions processes, financial aid, costs, transfer guidelines, licensure guidelines, military benefits, and student resources. - Make a high volume of outbound phone calls, recei...