PART TIME-Front Desk Agents-Renaissance Raleigh Hotel

Job description

Renaissance Raleigh North Hills Hotel is looking for Front Desk Agents!! Part time positons open: S hift: Must have a flexible work schedule to include working nights, weekends, and holidays. We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and a high sense of responsibility – this role is perfect for you! Role Responsibilities: As a Front Desk Clerk, you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously, and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in a timely manner Post guest charges, collect payments, and follow all cash handling procedures. Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable o...