Auto Glass Billing Representative

Job description

JOB DESCRIPTION: AUTO GLASS BILLING REPRESENTATIVE Brief Description: The Auto Glass Billing Representative is responsible for invoicing completed work orders from field technicians using our point-of-sale system. This includes but is not limited to verifying work order information, attaching recalibration pre scans/reports, processing credit card payments, posting payments to work orders, confirming rates, managing rejected invoices, part accuracy, insurance rates confirmation, maintaining multiple shared inboxes, and answering phones calls from techs and co-workers. Tasks: · Log into the phone system during shift to assist with inbound phone calls. · Process field credit card payments timely and assist in any work order changes needed before invoicing. · Manage inbound emails and other communication channels timely and respond with accuracy and timeliness. · Invoice open workorders throughout the day through our point-of-sale system. · Work with sales and technicians to wrap up missing work order data to complete the invoicing process. · Connect Post Scan reports with invoices for GTS. · Quality check workorders for accuracy prior to invoicing. Qualifications and Requirements: ·...