Client Service Representative

Job description

Client Service Representative Department: Receptionists: Employment Type: Full Time: Location: Huntington, New York: Compensation: $18.00 - $20.00 / hour Description: We are seeking a Veterinary Receptionist to serve as the first point of contact for our clients and patients. This role is critical to ensuring a positive client experience while supporting the medical team through accurate communication, scheduling, and administrative support. The ideal candidate is customer-focused, detail-oriented, and comfortable working in a veterinary hospital Some of the responsibilities you will own in this role: - Greet clients and patients warmly, in person and by phone - Schedule appointments, check patients in and out, and manage the daily calendar - Answer multi-line phones, route calls appropriately, and handle client inquiries - Process payments, invoices, and medical records accurately - Communicate effectively with veterinarians, technicians, and support staff - Maintain a clean, organized, and professional front desk area - Handle sensitive situations with empathy, professionalism, and discretion Preferred Qualifications: - Previous experience as a veterinary receptionist, medical re...