Director, Account Management Employee Benefits

Job description

The Director, Account Management – Employee Benefits (Select) serves as a senior subject matter expert and strategic leader responsible for overseeing a significant block of General Agent (GA) business while leading the wholesale account management team. This role partners closely with brokers, carriers, and internal stakeholders to deliver compliant, high-quality employee benefits solutions across Health & Welfare lines. The Director is accountable for revenue growth, carrier relationships, operational excellence, and the professional development of their team. Your Impact: - Serve as subject matter expert across Health & Welfare benefits, including medical, dental, vision, life, disability, and voluntary products - Oversee and grow a large GA block of business totaling $8M–$9M+ in premium - Lead GA carrier relationships to maintain and expand override contracts - Provide strategic leadership and mentorship to the wholesale team, including account managers, benefit coordinators, and new business staff - Build and maintain strong relationships with brokers, prospects, and carriers while anticipating needs and delivering proactive solutions - Ensure regulatory compliance, underwriti...