Account Coordinator

Job description

Description Mur-chol- uh -jee | The science of company merch; the skill of creating and delivering custom-branded apparel and corporate gifts around the world. Merchology is a leading eCommerce retailer in B2B sales of co-branded merchandise including apparel, headwear, drinkware, gifts, and accessories. We are family-owned, people-powered, and we are adding to our #MerchFam at our facility in Plymouth. Come see why we are a three-time Star Tribune Top Workplaces award winner! Merchology is in search of an Account Coordinator to join our dynamic Sales team. As the initial point of contact for customer inquiries regarding premium branded products, this role is pivotal in ensuring a seamless sales process. Reporting directly to a Sales Supervisor, the Account Coordinator will play a crucial role in vetting potential buyers, ensuring they meet qualification criteria before passing leads to teammates for further engagement. PRIMARY RESPONSIBILITIES: A successful Account Coordinator will: - Thrive in a fast-paced environment interacting with colleagues and customers via inbound and outbound calls, emails, and live chat - Communicate with customers to qualify leads, identify project deta...