Park Services Custodial Representative

Job description

JOB SUMMARY: Performs grounds, buildings, guest service and other multi-skilled custodial work including trash cleanup and recycling. Responsible for ensuring high quality cleanliness standards in guest areas. Custodians frequently engage in guest interactions, including impromptu conversations, communicating efficiently and correctly while maintaining outstanding customer service. Duties are performed outdoors. SPECIFIC DUTIES AND RESPONSIBILITIES: - Ensures that guests receive outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid knowledge and all other aspects of customer service. - Ensures restrooms, indoor areas, meetings spaces are clean and welcoming to the guests. - Ensures park pathways, sidewalks and roadways are clean and litter free. - Correctly and efficiently cleans assigned areas including windows, toilets, sinks, and floors. - Perform maintenance and custodial tasks without immediate supervision. - Correctly operates equipment for desired results. - Provide Zoo and animal information including show times, keeper talks, way finding directions, etc. - Assists guests,...