Automotive Service Advisor

Job description

Join Our Team at Hyundai Santa Monica! We’re looking for an experienced Automotive Service Advisor to join our growing team. The ideal candidate brings a strong background in automotive service, excellent customer service skills, and the ability to manage service workflows efficiently. If you’re customer-focused, results-driven, and ready to contribute to a high-performing team, apply today and take the next step in your automotive career with us! Responsibilities: The Service Advisor is responsible for ensuring an exemplary experience for the service customer by providing a prompt and friendly greeting, listening to their description of problems or services needed, preparing repair orders and being proactive, accurate and thorough in communication. The Service Advisors serves as a liaison between customer and technician ensuring the customer’s needs are understood by the technician and the recommended service and/or repairs are understood by the customer. - Prepare accurate Repair Orders showing time, cost and labor estimates, verifying warranty and service contracts and reviewing with clients. - Promote the sale of labor, parts and accessories by providing explanation of estimate...