Dual Slot Attendant/Supervisor (PT)-CNB

Job description

NOTE: This is a DUAL leadership role within the Slots department. Responding to the business, the Dual Slot Supervisor will split their time between Supervisory and regular Slot Attendant duties. Position Summary: Under the direct supervision of the Manager, Slot Operation, this position will provide excellent customer service while overseeing the slot machines in a specified area of the casino, helping customers with jack pot payouts, and handling problems regarding the machines. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members. Key Accountabilities: Verify and pay off jackpots and cancel credits; Clearing bill and ticket jams and checking game and voucher histories to maintain game integrity, answer questions and solve disputes Actively monitors and observes slot players and machines within assigned area and offer assistance, instruction and advice on the various types of games and machines in the Casino Perform routine procedures with slot machine printers, bill validators, adding/removing paper and fixing tilt...