Director, CX Insights and Strategy

Job description

At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact, for our clients, our communities, and each other. The Opportunity: At Equitable, we believe great things happen when we work together. We’re a Canadian mutual company driven by purpose - putting people first and helping Canadians protect today and prepare for tomorrow. If you’re passionate about making a difference and growing your career in an inclusive and collaborative environment, we’d love to hear from you. Our culture is built on care, passion and curiosity. We put people above all else, strive to be our best and welcome new ideas to deliver positive outcomes. At Equitable, clients are at the center of everything we do. This opportunity puts you at the forefront of advancing our Fair Treatment of Clients (FTC) commitment by owning and evolving our enterprise Client Experience (CX) Insights and Strategy capability. As Director, CX Insights and Strategy, you will transform client feedback and expe...