Honda Service BDC Representative

Job description

Dealership: L0599 Priority Honda Roanoke Be the Voice of the Dealership: Service BDC Representative Wanted! Priority Honda Roanoke is looking for a motivated and customer-focused Service BDC Representative to join our growing team! As part of Lithia & Driveway, the largest automotive retailer in North America, we offer stability, growth, and real career advancement in the automotive industry. What You’ll Do: Handle inbound and outbound calls, texts, and emails to schedule service appointments Follow up with customers regarding maintenance reminders and service recommendations Confirm appointments and ensure accurate customer information Deliver an outstanding customer experience from first contact to arrival Work closely with the service advisors and management team to drive service traffic What We’re Looking For: Strong communication skills (phone, text, and email) Customer-service mindset with a positive, professional attitude Ability to multitask in a fast-paced environment Previous BDC , call center, or automotive experience is a plus—but not required Reliability, punctuality, and a team-first mentality What We Offer: We offer best in class industry benefits: If you enjoy helpi...