Bank Therapy Patient Coordinator

Job description

Job Description: Bank Therapy Patient Coordinator Cromwell Hospital - 164-178 Cromwell Road London SW5 0TU Bank role: Salary: £14.50 per hour: Working Hours: Ad hoc including early and late shifts – some shifts could start at 7.30am, with some finishes at 7pm, so flexibility around working hours is required We make health happen: As Bank Therapy Patient Coordinator, your primary role is to ensure the smooth administrative running of the Therapy Department and to assist clinical staff in performing their non-clinical duties. This will primarily involve welcoming clients and dealing professionally, courteously and efficiently with direct, telephone and email enquiries. The role also involves the maintenance of appropriate stock levels within department as well as ensuring accurate authorisations prior to appointments the taking of payments and reconciling finances and financial reports. Duties & Responsibilities: Key Skills & Experience needed for this role - To ensure a warm and courteous welcome to all visitors to the department. - Obtain all relevant information from clients in a polite, confidential and friendly manner. - To employ effective communication in all interactions with...