e-Commerce Production Category Lead

Job description

Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It’s always a GOOD day in SoCal! The Category Lead assists the e-Commerce Supervisor and Department Leads in the efficient operation of the Goodwill Southern California's production activities within an assigned category by providing day-to-day operational oversight of Associates. This role ensures established goals related to sales, production, customer service, safety, payroll, and expense control are met through consistent execution of production standards, marketplace requirements, and adherence to Goodwill Southern California policies and values. Essential Duties & Responsibilities: Production Operations & Quality Control: - Maintains working knowledge of assigned category level e-Commerce production workflow and advise Associates on production standards and best practices. - Perform routine quality audits to ensure merchandise accuracy and adherence to established standards. - Perform daily Production Associate duties as needed to...