SVP, Claim - Worker's Comp

Job description

This position is responsible for the strategic and operational leadership of Chubb’s large, nationwide, Workers’ Compensation Direct Handle Claims organization. This executive role oversees a significant team of claims professionals, driving operational excellence, regulatory compliance, and superior claims outcomes. A key focus of this position is leading the organization through digital transformation—championing change, innovation, and the adoption of new technologies to enhance efficiency, customer experience, and business results. Key Responsibilities: Strategic & Change Leadership: Set and execute the strategic vision for a large, multi-site Worker’s Compensation Claims group, with a strong focus on digital transformation and modernization. Lead, inspire, and develop a large team of claims managers, supervisors, and adjusters, fostering a culture of innovation, adaptability, and continuous improvement. Serve as a change agent, driving the adoption of digital tools, automation, and data-driven decision-making across the claims organization. Digital Transformation: Champion the implementation of advanced claims technologies, including digital claims platforms, AI-driven analyti...