Shuttle Driver

Job description

Chicago ORD IL Hyatt Regency SECTION ONE: MCR Universal Role Standards EXECUTIVE SUMMARY: CLEANLINESS and FRIENDLINESS!: The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE: - Happy Guests - Spotless Cleanliness - Product Consistency & Quality - Teamwork DUTIES AND EXPECTATIONS: 1. Happy Guests 2. Spotless Cleanliness 3. Product Consistency & Quality 4. Teamwork SECTION TWO: Role Specific Duties and Expectations Responsibilities: ◦ Safe and efficient driving while obeying all laws, transporting guests ◦ Assist guests with luggage as needed (can be heavy lifting) ◦ Assist guests with hotel and area information ◦ Maintain clean and neat appearance of shuttle van ◦ Monitor shuttle van maintenance needs ◦ Provide a clean and safe environment for guests ◦ Clean and maintain common areas of the property including the parking lot ◦ Deep cleaning of assigned areas ◦ Set up and maintain complimentary hotel lobby functions ◦ Clean and set up meeting room functions as needed ◦ Deliver service items to guest rooms upon requests from the front desk ◦ Ensure efficient completion of daily assignments in a timely manner ◦ Report all sa...