Sr. Operations Support Associate, Mutual Fund Trading Dept

Job description

Job Description Summary Job Description: Hybrid Work Environment: This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In-office days will be 3 per week, averaging 12 days per month in our Southfield, MI location. Execute specialized mutual fund and trade support activities for designated operational units in accordance with organizational policies, regulatory requirements, and established procedures. Carry out a wide range of complex and non‑standard trade processing tasks that frequently require research, troubleshooting, and coordination with both internal and external stakeholders. Responsibilities: Manually facilitates trade order processing when required. Ensures that trades are executed and confirmed in accordance with organizational policies and procedures. Facilitates the price adjustment and trade correction process. Ensures trades are confirmed and researches and resolves unconfirmed trades. Reviews trade problem, analyzes and interprets data, and determines appropriate corrective action. Contacts internal and external customers to resolve trading problems. Maintains currency in trading policies and proce...