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Senior Director of Partner Services Business Development

BlueCrest · Danbury, Connecticut, US

DEPARTMENT SUMMARY BlueCrest Global Services is the business unit of BlueCrest that provides equipment and software support services, professional services,...

Job description

DEPARTMENT SUMMARY: BlueCrest Global Services is the business unit of BlueCrest that provides equipment and software support services, professional services, and aftermarket parts for BlueCrest and third-party products worldwide. We have ~900 technician and support professionals globally that support our on-site, on-call, and parts customers on 24 x 7 x 365 basis. POSITION SUMMARY: The Senior Director of Partner Services Business Development is a senior leadership role responsible for driving growth of BlueCrest’s OEM Partner Services business providing third-party equipment maintenance, repair, installation, and upgrade services. This role leads strategic OEM partner new business acquisition through primary responsibility for customer marketing, prospecting, opportunity development, proposal / deal structuring, and new business capture of OEM Partner service programs. The Senior Director will serve as the primary commercial and account management interface between OEM partners to ensure partner satisfaction, service delivery performance, contract compliance, scalable program execution, and profitable growth. CORE POSITION RESPONSIBILITIES AND EXPECTATIONS: Business Development & O...