Director of Hospitality & Membership

Job description

Job DetailsJob Location: Schererville Family YMCA - Schererville, IN 46375Position Type: Full TimeSalary Range: $59,000.00 Salary/yearDrive membership growth and community impact — lead the way as our Director of Hospitality & Membership! POSITION SUMMARY: Under the direction of VP of Membership Development & Experience, the Director of Hospitality & Membership is responsible for driving the acquisition of new members and retention through customer experience for current members across the Crossroads YMCA organization. This position will conceptualize the strategy and lead the execution of the membership plan each year. This position is responsible for defining effective cause-driven tour prospect conversion strategies and winning back former members. This position supports and impacts the success of assigned branch location and must be able to work with large teams and manage multiple projects as the subject matter expert. ESSENTIAL FUNCTIONS: Drives the development and execution of the membership acquisition plan through marketing campaigns and other avenues to meet association wide goals. Develop systems that ensure accurate and consistent prospect and new member tracking and fo...