Billing Clerk

Job description

SERVPRO of Bear New Castle is hiring an Billing Clerk ! Benefits SERVPRO offers: And more! As a Billing Clerk, you would be asked to assist office teammates and all customers by handling office tasks, providing polite and professional assistance via phone and e-mail, and generally being a helpful and positive presence in the workplace. Key Responsibilities • Documents detailed notes on accounts as needed to communicate account status and to document account queries for both internal and external parties. • Identifies trends affecting the client's A/R; collaborates with the operational team to ensure the client's account and works it daily on a timely basis. • Reviews the status of open accounts and contacts insurance companies and customers to resolve unpaid claims. • Enter customer and insurance information in Workcenter2.0 and Excel spreadsheets. • Answers or returns phone call to customers or clients regarding account status in a timely matter. • Contacts and/or checks insurance company portals to resolve payment denials and claim correction issues. • Identify and bill secondary or tertiary insurances. • Files charges and payments in accordance with the current filing methods in...