Administration Assistant, Farm Trading

Job description

Job Description Job Purpose: To be part of a team providing key support to the Farm Trading department, delivering high-quality administrative expertise that helps drive commercial success and strong customer relationships across the agricultural sector. Main Responsibilities: - Provide proactive, efficient administrative support to the Farm Trading team, ensuring smooth day-to-day operations. - Work closely with Farm Traders, supporting daily activities such as handling enquiries, managing contracts, processing amendments, and sharing pricing and sample results. - Build strong relationships with farmers by maintaining regular contact and supporting ongoing business opportunities. - Set up new customer accounts and maintain accurate, up-to-date records. - To assist with general account management including, but not limited to, activley monitoring overdue accounts, along with managing and chasing stakeholders to return paperwork required for compliance purposes (eg. Warrants, Regen Programmes, ID), and escalating where necessary. - Maintenance of spreadsheets to determine availability/quality and pricing requirements of forward contracts. - To contact prospect customers via telephon...