Senior Technical Analyst - ServiceNow

Job description

Senior Technical Analyst - ServiceNow Swindon, Newport, or Stockton-on-Tees – flexible and hybrid working options Band E - £42,730 - £46,000 Successful candidates will be required to undergo Security Clearance (National Security Vetting) as part of their employment. To meet these standards, applicants must have lived in the UK for at least the last five years, not be on a visa and be able to satisfy background, identity and criminal record checks. It’s an exciting time to join UKSBS as we transform our business to be the leading UK public sector business service provider. We aim to become a very different organisation over the next few years as we move to a modern multi-platform, digitally enabled organisation. We’re expanding the established ServiceNow (ITSM) team in response to a major Government transformation programme and have an exciting opportunity for an experienced ServiceNow professional to become part of this. You will be a Subject Matter Expert in ServiceNow CSM / ITSM or similar SaaS platform, while also understanding core IT Service Management concepts and processes. Such as, incident and request management, problem management, Service Level Agreements, CMDB. Expertis...