Associate, Learning & Development (Training)- Full-Time- Jacksonville, FL

Job description

Position Summary Associate, Learning & Development will be responsible for creating, coordinating and delivering upon the training and development needs of the company. Duties and Responsibilities: Facilitates learning and development strategies and processes, including partnering with decentralized team members who carry training responsibilities in addition to other job duties. Determines, implements and ensures the best delivery of learning solutions in either a physical classroom or virtual setting; serves as a role model for excellent instructional facilitation and developing those capabilities in others. Supports operations and other departments in producing narratives and written reports that analyze and interpret program results as well as with post-training gap analysis and needs assessments through surveys, knowledge checks, and focus groups to implement timely training feedback. Coordinates the company’s approach to learning and development based on best practices and instilling a culture of ongoing, constructive coaching. Comprehensively understands our complete central knowledge base, contributes to the management of resources; establishes best practices for maintainin...