Eligibility Specialist I

Job description

Overview The Benefit Service Center (BSC-Call Center) is hiring an Eligibility Specialist I (ES1) to join our dedicated team. We are looking for an ideal candidate who: The Benefit Service Center (BSC) is a unique, hardworking, and collaborative team dedicated to providing accurate benefits and an excellent customer experience. The Call Center determines eligibility for Vermonters for State and Federally funded programs using multiple platforms and a variety of call center technologies in a hybrid work environment. - Demonstrates excellent time management and organizational skills - Actively listens and communicates rules and information in a professional, respectful manner - Is positive, approachable, and a strong team player - Communicates clearly and effectively, both verbally and in writing - Collaborates and contributes to achieving organizational goals - Is motivated to grow, learn, and continuously improve while understanding the responsibilities of the role Who May Apply: This position, Eligibility Specialist I (Job Requisition #54819) , is open to all State employees and external applicants. If you would like more information about this position, please contact erin.mcswee...