Patient Experience Coordinator – Home Health & Hospice | San Francisco

Job description

Patient Experience Coordinator – Home Health & Hospice | San Francisco Patient Satisfaction | Service Recovery | Patient Relations | Multi-Branch Support Built for professionals who are compassionate communicators, solutions-oriented, and driven to improve the patient experience. At Health Link Home Health & Hospice, we are committed to delivering high-quality patient care with strong operational and clinical support behind our teams. As we continue to grow throughout the Bay Area, we are seeking a full-time Patient Experience Coordinator to support patient satisfaction, service recovery, and patient communication across all branches while working from our San Francisco office. This role is essential in helping patients and families feel supported throughout their care journey while assisting with identifying, coordinating, and resolving patient concerns proactively in collaboration with branch leadership and interdisciplinary teams. Why Join Health Link: - $30–$35/hour based on experience - Stable and growing healthcare organization serving the Bay Area for over 20 years - Structured leadership and operational support - Opportunity to directly impact patient satisfaction and quali...