Senior Quality Partner

Job description

Job Description: - Full-time, ongoing position - Based in Ringwood (on the lands of the Wurundjeri People), with hybrid working options - Enjoy generous Not-for-Profit Salary Packaging benefits of up to $18,550 p.a. Your role, your impact: Are you passionate about driving continuous improvement and ensuring the highest standards of quality and safety in healthcare? We're seeking a dynamic and experienced Senior Quality Partner to play a pivotal role in enhancing our services and supporting a strong quality improvement culture across the organisation. Working closely with the Manager, Quality Improvement & Risk, you’ll lead the design, delivery, and evaluation of quality systems that support safe, effective, and person-centred services. This is a key leadership role where your work will directly influence service quality, customer safety, and continuous improvement. Key responsibilities: - Champion Quality & Compliance – Lead the organisation’s quality and compliance agenda, ensuring all regulatory, contractual, and internal standards are consistently met, exceeded, and embedded across diverse program environments - Lead Critical Incident Investigations – Provide leadership in the i...