Lobby/Public Attendant

Job description

ESSENTIAL DUTIES: - Follows OSHA regulations and all policies and procedures as set forth by Housekeeping Department - Anticipates guest needs, demonstrating sensitivity and responsiveness, ensuring complete guest satisfaction and repeat business - Familiar/knowledgeable about the hotel and able to explain the locations and operating hours of hotel facilities - Gives the recognition to repeat guests - Cleans front area of hotel, sweeps floors and sidewalks; cleans doors, frames, signs, and windows - Cleans and dusty lobby areas - Cleans and restock all assigned restrooms - Removes trash from all assigned areas - Uses proper chemicals when cleaning as described by the department’s procedures - Immediately reports maintenance deficiencies, damage, or loss to Housekeeping Department - Polishes all metal around lobby areas - Turn lost and found items in accordance with hotel standards - Cleans and sanitizes assigned public and back of the house areas - Remove room service trays from hallways and places in appropriate location in service corridor - Assists with general cleaning of guestrooms - Operates and maintains the following equipment (once trained): vacuums, extractors, burnishing...