Field Service Representative

Job description

Job Description Job Title: Field Service Representative: Working location: UK RAF Customer Bases/International Customer Bases Rolls-Royce is contracted to deliver a range of technical support services and maintenance capabilities for domestic and international air forces on multiple fast jet and transport aircraft engines. As a Mobile Field Service Representative, your principle accountabilities will be to provide local technical support in respect of the operation and maintenance for customer engines, ensuring prompt resolution of technical issues thus minimising operational disruption. The role is within a pool of Field Service Representatives who support customers at various international and UK locations through multi-year postings. The vacancy is only open to individuals eligible to obtain UK Security Clearance. The initial location for this role will be our Warton site near Preston for approximately 2 years. What you will be doing: With this attractive opportunity you will get a chance to: - Resolve customer technical Issues in line with contractual requirements and provide support to help maintain customer satisfaction/complaint targets and delivery, including proactive mana...