Service Coordinator

Job description

Overview Big O Service Coordinators coordinate shop operations and perform sales and operational duties in an accurate and timely manner in accordance with all company programs, policies, and procedures. MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer. Pay: From $16.00 per hour: Responsibilities: - Inspect vehicles and review vehicle owner’s manual maintenance requirements to prioritize and promote needed products and services with customers and management - Effectively promote sales through explaining the benefits of products and services, implementing promotions and sales, and using suggestive selling techniques - Prepare necessary sales documentation such as warranties, service agreements, and the recording and registration of tire sales - Promote sales through explaining benefits of service and products to customers - Conduct efficient and accurate sales transactions; notify supervisor of any sales, cash or operating discrepancies - Manage ticket average and profitability and assist store manager in meeting company expectations - Receive and dispatch telephone calls in accordance with company policy - Provide fast and friendly customer service, handling custome...