CRM Enterprise Architect

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description: We are looking for a seasoned CRM Enterprise Architect with deep expertise in Microsoft Dynamics 365 Customer Engagement (CE) platforms. The role will provide enterprise-wide CRM architecture leadership, driving scalable, secure, and integration‑heavy cloud solutions. The ideal candidate will partner closely with business and IT stakeholders and own solution architecture from vision through delivery. Key Responsibilities: Define and deliver end‑to‑end CRM enterprise architecture aligned with business strategy and cloud best practices Design scalable, secure Dynamics 365 CE solutions across Sales and Customer Service Lead architecture and design workshops with business and technology stakeholders Define CRM integration patterns, data models, and security architecture A...