F&B Hostess

Job description

Odawa Casino Resort Job Description: Job Title: F&B Hostess: Reports To : F&B Services Supervisor Department: Sage: Minimum Pay Rate : $16.00: Job Code: FB HS: Pay Grade: FB 3: Date Written: 07/31/2008: Last Update: 06/ 25 /2025: Job Summary: The F&B Hostess provides prompt, efficient, and friendly customer service to guests in our Fine Dining venues. Primary Duties & Responsibilities: System Access: Agilysys InfoGenesis , Synkros, MICROS POS System and Konami - Conducts oneself in a positive and professional manner. - Greet all guests in a friendly, open manner and p rovide prompt, courteous service . - Smile and make eye contact, greet, welcome and invite our guests back. - Maintain knowledge of all current and upcoming promotions and events at Odawa Casino Resort. - Engage guests with friendly conversation. - Recite daily specials. - Accommodate guest reservations. - Keep reservation book neat, organized and up to date. - Work with central reservations to accommodate guest requests. - Work with VIP hosts to accommodate our players and special requests. - Get to know guests and preferences for seating and certain menu selections. - Escort guests to table with menus; return menus...