Assistant Manager - Coastal Vision - Harbour View

Job description

Assistant Manager General Job Description & Responsibilities This is a position that carries a great deal of broad responsibility for ensuring the highest-quality client service and patient care at the practice. You will help to oversee other staff to ensure an exceptional client experience. Primary responsibilities include overseeing day-to-day operations of the practice, including: - opening and closing - patient scheduling - patient/client relations - quality assurance - optical sales - mentoring and coaching others - guiding team to ensure excellent customer service and employee performance - serving as a role model Experience & Skills: Excellent customer service skills and personal presentation are also critical to this role. You will work closely with the manager to ensure smooth practice processes, select eyewear, troubleshoot patient/client issues, and fit lenses. The ideal candidate will have 1+ years of experience and be: - highly-organized - extremely dependable - experienced in optical practice operations - experienced in optical sales - familiarity with optical/eyewear/fashion trends - able to think and act quickly on your feet and identify emerging issues before they...