Unified Communications Engineer

Job description

About 1Solution 1Solution is a leading South Australian ICT managed services provider and Telstra Platinum Partner, delivering unified communications, networking, cyber security and managed services to government and enterprise clients across Australia. With 50+ staff and a strong growth trajectory, we’re known for technical excellence and long-term client relationships. The Role: We’re looking for an experienced UC Engineer to design, deploy and support unified communications and telephony solutions for our clients. You’ll work across a mix of cloud and on-premises voice platforms, partner closely with our pre-sales and project teams, and play a key role in delivering high-quality voice outcomes for government and enterprise customers. Key Responsibilities: - Design, configure and deploy UC and voice solutions including Microsoft Teams Calling, Cisco Webex Calling, and SIP-based platforms - Implement and manage SIP trunking, session border controllers, dial plans, call routing and number porting - Integrate voice platforms with Telstra carriage services and third-party contact centre solutions - Lead voice migrations from legacy PBX systems to cloud-based platforms - Provide L2/L3...