Customer Success Manager - Portfolio Accounts

Job description

At Asana, we’re building collaboration software to help every team in the world become more effective in working together and realizing their goals. Our Customer Success team is committed to helping customers adopt Asana as both a technology product and a holistic approach to teamwork. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. Our Portfolio Customer Success program drives adoption and retention across a broader customer base. We're looking for a Customer Success Manager (CSM) to partner with customers in our UKI and DACH market on how to best leverage Asana to achieve their unique business objectives. Your engagements with customers, while time bound, will result in their increased satisfaction with and confidence in Asana as their organization’s work management solution. Equipped with the knowledge of what it takes for customers to succeed with Asana, you will serve as a thought partner and lifeline to customers . To the entire Asana team, you’ll exemplify empathetic, customer-centricity. This role is based in our Dublin office and will be on an office-ce...