Part-Time Shift Lead - Colorado Springs, CO
Dutch Bros Coffee · Reno, Nevada, US
It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-l...
Job description
It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. Position Overview: As a Shift Lead, you will ensure that the vision, culture, and core values of Dutch Bros are upheld on every shift. We look to our Shift Leads to be servant leaders within the shop, communicating with leadership on any internal or external feedback. They are the ones who do the hard, and sometimes less desirable, work so that the rest of the crew can focus on core values during shifts. Key Result Area (KRA): Lead the experience for every Broista on shift that ensures a mind-blowing experience for every customer: Cultivate the DB atmosphere and standards on shift ensuring that Broistas are meeting all expectations; help solve problems on shift Manage the shift - responsible for ensuring Broistas are prepared for any specials or promotions and have the right energy and attitude for the customer Be an expert on drink and operational fundamentals to execute Broista training: Primary responsibility is to model and meet all expectations of the B...