Director of Quality

Job description

Primary Duties & Responsibilities Quality Strategy & Systems: - Lead the design, deployment, governance, and continuous improvement of production processes, business systems, and quality management systems. - Serve as ISO 9001 Management Representative and provide leadership for internal, external, customer, and certification audits. - Ensure compliance with all applicable quality standards, customer requirements, and regulatory obligations. Operational Excellence & Performance: - Drive enterprise‑wide quality transformation initiatives focused on cost of quality reduction, waste elimination, throughput, and yield improvement. - Establish, monitor, and achieve key quality and operational performance metrics, including but not limited to PPM, cost of quality, nonconformities, and warranty performance in accordance with Coherent and Business Unit standards and requirements. - Deploy and standardize advanced quality and continuous improvement tools (SPC, FMEA, MSA, DOE, value stream analysis, Lean, Six Sigma, 6s) across the organization. Customer & Supplier Quality: - Lead customer‑facing quality activities including complaint resolution, audits, corrective actions, and warranty manag...