Vendor Returns Specialist (m/w/x)

Job description

Company Description AUTODOC is the largest and fastest growing auto parts ecommerce platform in Europe. Present across 27 countries with around 6,000 employees, AUTODOC generated revenue of over €1.8 billion in 2025, supplying more than 9.3 million active customers with its millions of vehicle parts and accessories for car, truck, and motorcycle brands. Curious minds, adventurous experts and tech-savvy professionals - one team, one billion euros revenue. Catch the ride!: Job Description: - Managing goods return process for suppliers; - Negotiating and agreeing on the logistics of returns, including pickup schedules and transportation methods with suppliers; - Providing clear instructions to the warehouse team regarding the packing, shipping, or disposal of non-conforming goods; - Managing technical warranty claims and tracking deposits related to returnable packaging or specialized items; - Preparing regular reports on return volumes, supplier error rates, and financial recoveries; - Creating detailed return protocols, maintaining accurate electronic evidence of all transactions, and ensuring the timely closure of return orders; Qualifications: - Bachelor’s degree in supply chain m...