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Service Technician - Jacob and Chesley

Jacob Sunroom, Exteriors & Baths · Fairview Heights, Illinois, US

Come join a successful growing family-oriented business. Jacob Family Enterprises is a trusted local home improvement company specializing in sunrooms, fence...

Job description

Come join a successful growing family-oriented business. Jacob Family Enterprises is a trusted local home improvement company specializing in sunrooms, fences, decks, windows, doors, siding, baths, and other exterior home products. We’re looking for a skilled Field Service Technician to join our team. If you have experience in repairs, property maintenance, or similar trades, this role could be the perfect fit. Position Overview: As a Field Service Technician, you’ll be the face of our company delivering top-notch service, repairs, and installations directly to our customers. Your work will help us maintain high customer satisfaction, encourage repeat business, and grow our reputation for quality craftsmanship. Key Responsibilities: · Provide service and customer support during field visits and dispatches · Manage on-site installation, repair, maintenance, and testing of products · Diagnose errors or technical issues and determine effective solutions · Complete field assessments and document findings · Produce timely, detailed service reports · Follow all company procedures, safety protocols, and quality standards · Operate company vehicle safely and use mobile field tools effectiv...